Multi-Site Operations Manager – Cleaning Services

clean team; Albuquerque (NM); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Clean Team Inc. seeks an experienced Operations Manager to oversee daily cleaning operations across Albuquerque locations, coordinating Area Managers, Site Managers, and staff to deliver consistent service quality.

You will monitor labor budgets, staffing levels, and performance to maximize efficiency and customer satisfaction. The ideal candidate is organized, results-driven, and comfortable leading multiple teams in a fast-paced service environment, with strong communication skills and a

Competenze

• Previous management, supervisory, or operations leadership experience required.
• Experience in commercial cleaning, janitorial services, facility management, or related service industries preferred.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to manage multiple teams, locations, and competing priorities.
• Experience with employee scheduling, labor management, and performance accountability.
• Comfortable conducting site inspections and meeting directly with customers.
• Proficiency with email, reporting tools, and workforce management systems.
• Reliable transportation and flexibility to respond to operational needs, including occasional evenings.

Mansioni

• Direct and oversee daily operations across assigned customer locations.
• Supervise, coach, and support Area Managers, Site Managers, Support Technicians, and the Staffing Coordinator.
• Ensure customer locations receive scheduled cleaning services consistently and efficiently.
• Monitor labor budgets, staffing levels, overtime, and operational expenses.
• Review employee timekeeping, attendance, and labor reports using Chronotek.
• Conduct routine building inspections and customer follow-up visits.
• Address customer concerns promptly and professionally.
• Train and develop employees and operational leadership teams.
• Coordinate staffing coverage for open shifts, employee absences, and urgent service needs.
• Lead daily 4 PM management meetings and follow up on operational priorities.
• Monitor Level Board accounts and ensure corrective action plans are implemented.
• Support recruiting, onboarding, employee documentation, and HR coordination.
• Assist with new customer account launches and operational transitions.
• Coordinate inventory, cleaning supplies, equipment, and operational logistics.
• Prepare and submit daily operational updates to the General Manager.

Conoscenze

Leadership

Operations management

Team supervision

Labor management

Customer service

Strumenti

Chronotek

Descrizione del lavoro

Clean Team Inc. seeks an experienced Operations Manager to oversee daily cleaning operations across Albuquerque locations, coordinating Area Managers, Site Managers, and staff to deliver consistent service quality.

You will monitor labor budgets, staffing levels, and performance to maximize efficiency and customer satisfaction. The ideal candidate is organized, results-driven, and comfortable leading multiple teams in a fast-paced service environment, with strong communication skills and a