Multi-Site Admin Support Specialist

BestCare Treatment Services, Inc.; Bend, Northern (OR, KY); Hybrid; USD 38,000 - 47,000; Full time

Job summary

BestCare Treatment Services, Inc. seeks a Float Administrative Support Specialist based out of the Redmond, DOPT office to cover administrative support across Deschutes County offices, including Redmond Outpatient, Redmond Residential, Bend Outpatient, AMC, and the Taylor Center.

You will cross-train to support front desk duties, handle phones, referrals, eligibility verification, and OHP enrollment, and provide coverage for PTO and callouts to keep operations seamless.

Qualifications

• Associates degree or college-level business courses plus 2 years of office experience.

Responsibilities

• Serve as the first point of contact for clients and families, providing a welcoming, professional demeanor and exceptional client care.
• Schedule client appointments accurately and maintain data in the EHR/EMR system.
• Process referrals, verify insurance, and manage client demographic information per organization standards.
• Handle payments and assist with financial processes in a compliant manner.
• Obtain client consent forms and ensure proper authorizations before disclosures.
• Keep the reception area clean, sanitized, and organized; support vendor communications as needed.
• May drive for errands and participate in special projects as assigned.

Skills

MS Office 365

EHR system

MOTS

report-writing

basic accounting

customer service

multi-line phone

HIPAA-compliant

Education

Associates degree or college-level business courses + 2 years office experience

High School Diploma or GED + 4 years office experience

Experience with Epic EHR (preferred)

Tools

Epic EHR

Job description

BestCare Treatment Services, Inc. seeks a Float Administrative Support Specialist based out of the Redmond, DOPT office to cover administrative support across Deschutes County offices, including Redmond Outpatient, Redmond Residential, Bend Outpatient, AMC, and the Taylor Center.

You will cross-train to support front desk duties, handle phones, referrals, eligibility verification, and OHP enrollment, and provide coverage for PTO and callouts to keep operations seamless.