Multi-Role Airport Agent: Reservations, Ramp & Operations

Cape Air; West Lebanon (NH); On-site; USD 34,000 - 52,000; Full time

Job summary

Cape Air is seeking cross-trained agents to support Ticket, Operations and Ramp roles at the West Lebanon station. After training, you may work across Ticket, Operations and Ramp duties, ensuring smooth passenger flow, baggage handling, and safety compliance.

The role requires strong communication, ability to lift up to 70 lbs, and willingness to work nights, weekends, and holidays. Prior airline system experience is a plus; training is provided.

Qualifications

• Minimum airline work experience is preferred.

Responsibilities

• Check in passengers and baggage using passenger service system.

Skills

Airline experience

Reservations system experience

18+ years old

Customer service skills

Excellent communication

Lift up to 70 lbs

Basic computer skills

Independent work

Flexibility of schedule

Night/weekend/holiday availability

Radio communications experience

Cape Air MOCHA HAGoTDI knowledge

Education

High school diploma or equivalent

Job description

Cape Air is seeking cross-trained agents to support Ticket, Operations and Ramp roles at the West Lebanon station. After training, you may work across Ticket, Operations and Ramp duties, ensuring smooth passenger flow, baggage handling, and safety compliance.

The role requires strong communication, ability to lift up to 70 lbs, and willingness to work nights, weekends, and holidays. Prior airline system experience is a plus; training is provided.