Airport Ramp Agent: Ground Operations & Safety

Cape Air; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Cape Air is looking for dedicated staff to ensure the safe boarding of customers and luggage onto aircraft in Boston, MA. The ideal candidate will possess airline experience, excellent communication skills, and the ability to lift heavy luggage. This role requires strong customer service skills and flexibility in scheduling, including availability on nights and weekends.

Your responsibilities include loading passengers, monitoring aircraft movements, and maintaining safety protocols. Join us in delivering exceptional service at Cape Air!

Qualifications

• Airline work experience preferred.
• Must be at least 18 years old.
• If required to drive, must hold a valid driver's license.
• Flexibility of schedule is a must.

Responsibilities

• Ensure safe boarding of customers and luggage onto aircraft.
• Communicate with pilots, operations, and ticket agents.
• Load and offload passengers safely and courteously.
• Maintain customer relations and operate ground equipment.

Skills

Airline work experience

Excellent communication skills

Customer service skills

Basic computer skills

Ability to lift up to 70 lbs.

Flexibility of schedule

Education

High school diploma or equivalent

Job description

Cape Air is looking for dedicated staff to ensure the safe boarding of customers and luggage onto aircraft in Boston, MA. The ideal candidate will possess airline experience, excellent communication skills, and the ability to lift heavy luggage. This role requires strong customer service skills and flexibility in scheduling, including availability on nights and weekends.

Your responsibilities include loading passengers, monitoring aircraft movements, and maintaining safety protocols. Join us in delivering exceptional service at Cape Air!