Airport Ramp Agent: Ground Operations & Customer Care

Capeair; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Capeair is looking for a Ground Operations Agent in Boston, Massachusetts. Responsibilities include the safe boarding of customers, monitoring aircraft movements, and ensuring communication with pilots and TSA. Candidates should have airline experience, excellent customer service skills, and the ability to lift heavy bags.

This role requires flexibility to work nights and weekends. Applicants must be at least 18 years old and possess a high school diploma. If required, a valid driver's license is necessary.

Qualifications

• Airline work experience preferred.
• Airline reservation system experience preferred.
• Must be at least 18 years old.
• Basic computer skills required.
• Excellent communication and customer service skills required.

Responsibilities

• Safely board customers and luggage onto aircraft.
• Communicate with pilots and operations clearly.
• Load and off-load passengers courteously.
• Maintain customer relations.

Skills

Airline work experience

Customer service skills

Communication skills

Basic computer skills

Ability to lift up to 70 lbs

Flexibility of schedule

Ability to work independently

Education

High school diploma or equivalent

Job description

Capeair is looking for a Ground Operations Agent in Boston, Massachusetts. Responsibilities include the safe boarding of customers, monitoring aircraft movements, and ensuring communication with pilots and TSA. Candidates should have airline experience, excellent customer service skills, and the ability to lift heavy bags.

This role requires flexibility to work nights and weekends. Applicants must be at least 18 years old and possess a high school diploma. If required, a valid driver's license is necessary.