Multi-Modal Dispatch Coordinator (Rail & Bus)

North County Transit District; Oceanside (CA); On-site; USD 47,000 - 49,000; Full time

Job summary

North County Transit District is seeking an Assistant Dispatcher to coordinate communications in the Operations Control Center and provide backup dispatching. The role supports safe, efficient operations across bus, rail, and ADA paratransit services.

Training starts at $34.35/hour with probation to $35.48/hour; position is Safety-Sensitive and requires GCOR/PTC familiarity and strong communication with multiple stakeholders.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Minimum 3 years in a role with similar duties or in direct bus/rail operations or customer service with similar requirements.

Responsibilities

• Receive, communicate, and coordinate messages for operations during emergencies.
• May perform Train Dispatching duties to maintain coverage.
• Provide first level support for operational issues including mechanical, communications, PTC, and CAD-TMDS systems.
• Monitor status, schedule, and location of transit vehicles.
• Coordinate alternate transportation during service disruptions.
• Monitor CCTV at stations and relay information to dispatchers.

Skills

GCOR knowledge

PTC procedures

Radio communications

Microsoft Office

Communication skills

Emergency operations coordination

Education

High school diploma or GED

Associate's Degree preferred

Tools

2-way radio

CAD-TMDS system

Job description

North County Transit District is seeking an Assistant Dispatcher to coordinate communications in the Operations Control Center and provide backup dispatching. The role supports safe, efficient operations across bus, rail, and ADA paratransit services.

Training starts at $34.35/hour with probation to $35.48/hour; position is Safety-Sensitive and requires GCOR/PTC familiarity and strong communication with multiple stakeholders.