Multi-Market Recruiting & Engagement Lead

Crossroads Courier, Inc.; St. Louis (MO); Presencial; USD 65.000 - 70.000; Tempo integral

Resumo da vaga

Crossroads Courier, Inc. is a nationwide courier company based in St. Louis, Missouri, seeking a Recruiting & Engagement Supervisor.

The role travels regularly to markets and leads a team responsible for attracting, activating, engaging, and retaining independent contractor drivers across our expanding footprint. The position reports on multi-market recruiting, with a focus on improving retention, activation, and driver experience.

Qualificações

• 5+ years of recruiting, staffing, workforce operations, orientation, or contractor-relations experience.
• 2+ years leading people, programs, or multi-market recruiting work.
• Demonstrated ability to improve recruiting, activation, quality, or retention outcomes.
• Strong coaching, facilitation, communication, and cross-functional partnership skills.
• Ability and willingness to travel regularly and step into frontline work when needed.

Responsabilidades

• Lead the Recruiting & Engagement team across multiple markets.
• Set market priorities and sourcing strategies based on driver demand.
• Ensure show rate, activation, engagement, early loss, and 90-day driver retention targets are met.
• Analyze driver turnover and work with Operations on root causes.
• Manage driver sourcing for new customer onboarding and coordinate workload.

Conhecimentos

Leadership

Coaching

Communication

Travel readiness

Ferramentas

Indeed

Open Force

CXT

Zoho Recruit

Descrição da vaga

Crossroads Courier, Inc. is a nationwide courier company based in St. Louis, Missouri, seeking a Recruiting & Engagement Supervisor.

The role travels regularly to markets and leads a team responsible for attracting, activating, engaging, and retaining independent contractor drivers across our expanding footprint. The position reports on multi-market recruiting, with a focus on improving retention, activation, and driver experience.