Driver Recruitment & Engagement Specialist

Crossroads Courier, Inc.; Phoenix (AZ); Presencial; USD 37.000 - 43.000; Tempo integral

Resumo da vaga

Crossroads Courier, Inc. is seeking a Recruiting & Engagement Specialist in Phoenix to recruit, orient, and support independent contractor drivers across markets.

The role blends recruiting, driver orientation, activation, and early retention to ensure strong onboarding and ongoing engagement. You will partner with Operations to forecast driver demand, source candidates, set expectations, and coordinate screening and orientation.

Qualificações

• 2+ years of recruiting, staffing, talent acquisition, contractor relations, customer service, or workforce operations experience.
• Strong communication, facilitation, and relationship-building skills.
• Ability to manage multiple candidates, markets, and deadlines.
• Comfort using data to improve recruiting and retention outcomes.

Responsabilidades

• Partner with Operations to understand driver demand.
• Source and communicate with qualified independent contractor candidates.
• Set clear expectations about the contractor relationship and available delivery opportunities.
• Coordinate screening, documentation, and orientation readiness.
• Lead driver orientation and prepare contractors to begin receiving delivery opportunities.
• Set up CXT, Zello, OpenForce, and other required access.
• Complete a strong transition to Operations.
• Follow up after the first day and first week.
• Track show rate, activation, early loss, and 90-day retention results.

Conhecimentos

Recruiting

Staffing

Talent acquisition

Contractor relations

Customer service

Workforce operations

Communication

Relationship-building

Data-driven recruiting

Ferramentas

Zoho Recruit/CRM

CXT

Zello

OpenForce

Descrição da vaga

Crossroads Courier, Inc. is seeking a Recruiting & Engagement Specialist in Phoenix to recruit, orient, and support independent contractor drivers across markets.

The role blends recruiting, driver orientation, activation, and early retention to ensure strong onboarding and ongoing engagement. You will partner with Operations to forecast driver demand, source candidates, set expectations, and coordinate screening and orientation.