Multi-Location Paint & Customer Service Specialist

The Sherwin-Williams Company; Greenwood (IN); On-site; USD 21,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at a Greenwood, IN location. You will assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products while maintaining high-quality visuals and service.

Responsibilities include processing sales, stocking displays, tinting and mixing products, and helping deliver exceptional customer experiences.

Qualifications

• Customer service skills to assist customers in person and over the phone
• Sales oriented approach to meet monthly, quarterly and yearly goals
• Ability to communicate clearly and build trust with customers and stakeholders
• Willingness to learn product features and stay updated on store standards

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales experience

Spanish language

Communication

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at a Greenwood, IN location. You will assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products while maintaining high-quality visuals and service.

Responsibilities include processing sales, stocking displays, tinting and mixing products, and helping deliver exceptional customer experiences.