Multi-Location Paint & Customer Experience Specialist

Sherwin-Williams Co.; Rochester (MN); On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. in Rochester, MN is seeking a Customer Service Specialist to assist customers, determine needs, and recommend the right paint products. You will work with wholesale and retail customers, process sales, and help maintain store presentation.

The role requires reliability, ability to lift up to 70 lbs, willingness to work evenings and weekends, and a positive attitude. Prior retail or paint-related experience is preferred.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the U.S. without sponsorship.
• Valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks and assist in deliveries.
• Stock shelves and maintain displays.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Bilingual Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams Co. in Rochester, MN is seeking a Customer Service Specialist to assist customers, determine needs, and recommend the right paint products. You will work with wholesale and retail customers, process sales, and help maintain store presentation.

The role requires reliability, ability to lift up to 70 lbs, willingness to work evenings and weekends, and a positive attitude. Prior retail or paint-related experience is preferred.