Multi-Location Paint Customer Care Specialist

Sherwin-Williams; Ankeny (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Sherwin-Williams in Ankeny, IA is seeking a Customer Service Specialist to assist customers in person and by phone, help them choose products, and support store sales goals. You will learn product features, resolve concerns, keep displays tidy, and ensure smooth checkout.

Candidates must be 18+, have work authorization, a valid driver’s license, and the ability to lift up to 70 lbs. This full-time, on-site role starts at $16.26 per hour.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Maintain in-stock and presentable condition in assigned areas.
• Suggest ways to improve sales.

Skills

Customer service

Sales goals

Product knowledge

Communication

Teamwork

Education

High School Diploma or GED

Job description

Sherwin-Williams in Ankeny, IA is seeking a Customer Service Specialist to assist customers in person and by phone, help them choose products, and support store sales goals. You will learn product features, resolve concerns, keep displays tidy, and ensure smooth checkout.

Candidates must be 18+, have work authorization, a valid driver’s license, and the ability to lift up to 70 lbs. This full-time, on-site role starts at $16.26 per hour.