Multi-Location Fine Dining Operations Lead

Simplevenue; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Job summary

Sushi by Bou in Washington, DC is a modern omakase concept defined by intimate settings, thoughtful design and an energetic atmosphere. As we expand, we are looking for talented hospitality professionals to join our team and grow with us.

The Area Operations Manager maintains consistent standards and oversees day-to-day operations across assigned locations, working closely with venue teams and leadership to support performance, staffing, service and guest care.

Qualifications

• Minimum 3 years in a fine dining or upscale restaurant environment with supervisory/management experience.
• Experience managing multiple locations preferred.
• Strong understanding of front-of-house and back-of-house operations and elevated service standards.
• Experience with staffing, scheduling, training, labor management and inventory controls.
• Excellent communication, judgment and coaching skills.
• Organized, self-directed and able to balance priorities and follow through.
• Confident guest presence and ability to handle sensitive situations professionally.

Responsibilities

• Oversee daily operations across assigned locations and maintain active presence during key service periods.
• Reinforce standards for venue readiness, service execution, team conduct and guest care.
• Review staffing and schedules and support hiring, onboarding, training, coaching and performance feedback.
• Monitor labor, sales, food cost, guest feedback and recurring service issues and address concerns with teams.
• Coordinate chefs and service teams on timing, allergies and special requests and handle escalated matters.
• Monitor inventory, supplies, repairs and sanitation; ensure health and safety compliance.
• Maintain clear communication with venue teams and operations leadership.
• Support openings, special events and company projects and travel among locations.

Skills

Multi-location operations

Staffing & scheduling

Team leadership

Guest service

Operational oversight

Communication

Problem-solving

Job description

Sushi by Bou in Washington, DC is a modern omakase concept defined by intimate settings, thoughtful design and an energetic atmosphere. As we expand, we are looking for talented hospitality professionals to join our team and grow with us.

The Area Operations Manager maintains consistent standards and oversees day-to-day operations across assigned locations, working closely with venue teams and leadership to support performance, staffing, service and guest care.