Multi-Location Dental Operations Manager

DECA Dental Group; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the员工,其

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking an Area Manager to oversee daily operations across multiple offices within the assigned territory. You will lead office teams, drive patient experience, manage staff performance, and ensure revenue and budget goals are met.

Reporting to the Regional Manager, you’ll collaborate with departments to optimize profitability, schedules, and patient flow while upholding company standards and a patient-centered approach.

Qualifications

• High School diploma or equivalent
• Minimum of 2 years dental practice management experience
• Bachelor's degree preferred
• Minimum of 1-2 years multi-unit management experience, preferably in a dental setting
• Proficiency with dental insurance plans and dental terminology highly desirable
• Strong communication and customer service skills
• Leadership skills and the ability to lead by example
• The desire and ability to connect with and serve guests
• Ability to multi-task while working in a fast-paced environment
• Dental platform experience – EagleSoft, Denticon, etc, is a plus

Responsibilities

• Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, ensuring adherence to office budgets, collections and receivables
• Ensuring successful execution of operational standards, including compliance with established company policies and procedures
• Staff development, performance management and coaching
• Auditing patient accounts to ensure accuracy
• Presenting treatment plans and assisting guests with overcoming financial obstacles
• Handling all patient service issues to ensure excellent guest satisfaction
• Building team morale to support company culture and employee engagement
• Creating staff schedules
• Completing daily and monthly reporting
• Attending meetings and communicating with other departments
• Performing all other duties assigned

Skills

Communication

Customer service

Leadership

Multi-tasking

Guest service

Education

High School diploma or equivalent

Bachelor's degree preferred

2 years dental practice management experience

1-2 years multi-unit management experience

Tools

EagleSoft

Denticon

Job description

Ideal Dental is seeking an Area Manager to oversee daily operations across multiple offices within the assigned territory. You will lead office teams, drive patient experience, manage staff performance, and ensure revenue and budget goals are met.

Reporting to the Regional Manager, you’ll collaborate with departments to optimize profitability, schedules, and patient flow while upholding company standards and a patient-centered approach.