Multi-Location Clinic Operations Leader

Starr Regional Medical Center; Athens (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO and insurance

Tuition assistance & loan repayment

401(k) retirement plan

Wellness programs

Job summary

Starr Regional Medical Center in Athens, TN is seeking a Market Clinic Manager to oversee daily operations across primary and specialty clinics, ensuring efficient workflows and high-quality patient care. You will lead office managers, partner with physicians and staff, and drive process improvements in a community-focused environment.

The role requires healthcare operations experience, leadership skills, and proficiency with Athena EMR. Travel between practices is expected.

Qualifications

• Bachelor's degree in a related field required.
• Previous healthcare operations experience required, preferably within physician practices, outpatient clinics, or hospital operations.
• Previous leadership or supervisory experience required; 2-3 years preferred.
• Experience overseeing operations across multiple departments or locations strongly preferred.
• Understanding of clinical operations, provider workflows, and healthcare regulatory requirements.
• Strong organizational, problem-solving, and independent decision-making skills.
• Demonstrated ability to evaluate workflows, implement process improvements, and manage competing priorities.
• Excellent communication and interpersonal skills, including the ability to navigate difficult conversations and build relationships with physicians and staff.
• Proficiency with electronic health records and standard business applications; Athena experience preferred.
• Knowledge of Rural Health Clinic operations and compliance preferred.
• Ability to travel between physician practices as needed.
• Clinical licensure is not required.

Responsibilities

• Oversee daily operations across multiple physician practices, including primary care and specialty clinics, ensuring efficient workflows and quality patient care.
• Provide operational leadership and support to office and practice managers across the market.
• Partner with physicians, clinical teams, and administrative staff to identify operational challenges, improve processes, and enhance patient experiences.
• Oversee operational compliance for Rural Health Clinics (RHCs), including required audits, documentation, and regulatory standards.
• Evaluate and standardize clinical and administrative workflows across practices, including processes within the Athena EMR system.
• Support staffing operations, employee development, performance management, and team collaboration in partnership with practice leadership.
• Identify opportunities for process improvement, operational efficiency, and consistency across multiple locations.
• Build strong relationships with providers and staff while fostering a collaborative, patient-centered environment.
• Provide operational coverage and leadership support when practice managers are unavailable.
• Support organizational goals, regulatory compliance, and continuous improvement initiatives.

Skills

Healthcare operations experience

Leadership experience

Communication skills

Process improvement

Education

Bachelor's degree in a related field

Tools

Athena EMR

Job description

Starr Regional Medical Center in Athens, TN is seeking a Market Clinic Manager to oversee daily operations across primary and specialty clinics, ensuring efficient workflows and high-quality patient care. You will lead office managers, partner with physicians and staff, and drive process improvements in a community-focused environment.

The role requires healthcare operations experience, leadership skills, and proficiency with Athena EMR. Travel between practices is expected.