Market Manager, Physician Services

Lifepoint Health Careers; Athens (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) with company match

Tuition assistance

Loan assistance

Job summary

Lifepoint Health's Starr Regional Medical Center in Athens, TN seeks a Market Clinic Manager to oversee daily operations across physician practices, ensuring efficient workflows and quality patient care. You will lead office managers, partner with clinical teams, and drive process improvements to enhance patient experiences.

The role requires healthcare operations experience, leadership capabilities, and knowledge of regulatory requirements, with travel between practices as needed and no

Qualifications

• Bachelor's degree required; equivalent leadership and operational experience may be considered.
• Healthcare operations experience in physician practices, outpatient clinics, or hospital operations is required.
• Leadership or supervisory experience required; 2-3 years preferred.
• Experience overseeing operations across multiple departments or locations preferred.
• Understanding of clinical operations, provider workflows, and healthcare regulatory requirements.
• Strong organizational, problem-solving, and independent decision-making skills.
• Ability to evaluate workflows, implement process improvements, and manage competing priorities.
• Excellent communication and interpersonal skills with physicians and staff.
• Proficiency with EHRs and standard business applications; Athena experience preferred.
• Knowledge of Rural Health Clinic operations and compliance preferred.
• Ability to travel between physician practices as needed.
• Clinical licensure is not required.

Responsibilities

• Oversee daily operations across multiple physician practices, ensuring efficient workflows and quality patient care.
• Provide operational leadership and support to office and practice managers across the market.
• Partner with physicians, clinical teams, and administrative staff to identify operational challenges and improve processes.
• Oversee operational compliance for Rural Health Clinics (RHCs), including audits and regulatory standards.
• Evaluate and standardize clinical and administrative workflows, including Athena EMR systems.
• Support staffing operations, development, performance management, and team collaboration.
• Identify opportunities for process improvement and efficiency across locations.
• Build relationships with providers and staff to foster a collaborative, patient-centered environment.
• Provide operational coverage when practice managers are unavailable.
• Support organizational goals, regulatory compliance, and continuous improvement.

Skills

Healthcare operations

Leadership

Process improvement

Regulatory knowledge

Communication

Education

Bachelor's degree in related field

Tools

Athena EMR

Job description

Your experience matters

Starr Regional Medical Centerispartof Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. Weare driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As aMarket Clinic Manager joining our team, you're embracing a vital mission dedicated tomaking communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

At Starr Regional Medical Center, our physician practices provide primary and specialty care in a collaborative, community-focused environment where providers and staff work together to deliver exceptional patient care. Our growing network of clinics offers a supportive, close-knit team culture and the opportunity to make a meaningful impact through operational leadership, process improvement, and continued growth.

How you'll contribute

• Oversee daily operations across multiple physician practices, including primary care and specialty clinics, ensuring efficient workflows and quality patient care.

• Provide operational leadership and support to office and practice managers across the market.

• Partner with physicians, clinical teams, and administrative staff to identify operational challenges, improve processes, and enhance patient experiences.

• Oversee operational compliance for Rural Health Clinics (RHCs), including required audits, documentation, and regulatory standards.

• Evaluate and standardize clinical and administrative workflows across practices, including processes within the Athena EMR system.

• Support staffing operations, employee development, performance management, and team collaboration in partnership with practice leadership.

• Identify opportunities for process improvement, operational efficiency, and consistency across multiple locations.

• Build strong relationships with providers and staff while fostering a collaborative, patient-centered environment.

• Provide operational coverage and leadership support when practice managers are unavailable.

• Support organizational goals, regulatory compliance, and continuous improvement initiatives.

What we're looking for

Applicants should have a bachelor's degree in a related field required; equivalent relevant leadership and operational experience may be considered in lieu of education. Additional requirements include:

• Previous healthcare operations experience required, preferably within physician practices, outpatient clinics, or hospital operations.

• Previous leadership or supervisory experience required; 2-3 years preferred.

• Experience overseeing operations across multiple departments or locations strongly preferred.

• Understanding of clinical operations, provider workflows, and healthcare regulatory requirements.

• Strong organizational, problem-solving, and independent decision-making skills.

• Demonstrated ability to evaluate workflows, implement process improvements, and manage competing priorities.

• Excellent communication and interpersonal skills, including the ability to navigate difficult conversations and build relationships with physicians and staff.

• Proficiency with electronic health records and standard business applications; Athena experience preferred.

• Knowledge of Rural Health Clinic operations and compliance preferred.

• Ability to travel between physician practices as needed.

• Clinical licensure is not required.

Schedule:

Monday - Friday, typically 8:00am - 5:00pm

Whyjoin us

We believethat investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• FinancialProtection& PTO:Life, accident, criticalillness, hospital indemnity insurance, short-and-long-term disability, paid family leaveandpaid time off.
• Financial & Career Growth:Highereducation and certification tuitionassistance, loan assistance and 401(k) retirement packageandcompany match.
• Employee Well-being:Mental, physical, and financial wellness programs (virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learningandcareer advancement opportunities.

More about Starr Regional Medical Center

Starr Regional Medical Center is a 118-bed hospital that has proudly served Athens and the surrounding communities for more than 50 years. We are proud to be recognized with an "A" Hospital Safety Grade from The Leapfrog Group and The Joint Commission's Gold Seal of Approval®, reflecting our commitment to providing high-quality, safe and compassionate care to the communities we serve.

EEOC Statement

"Starr Regional Medical Center is an Equal Opportunity Employer.Starr Regional Medical Centeris committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.