Multi-Location Branch Leader

Wescom Central Credit Union; Pasadena (CA); On-site; USD 81,000 - 122,000; Full time

Job summary

The Floater Assistant Manager at Wescom Central Credit Union supports operations across multiple branches, guiding staff to deliver signature member experiences. You will oversee transactions, memberships, and loan processes while ensuring audit compliance and adherence to Wescom standards.

You will drive staff development, promote product knowledge through marketing campaigns, and manage referrals to achieve branch growth goals, with travel across Wescom's California branches as needed.

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• Previous supervisory experience in a financial institution is preferred.
• Strong communication and analytical skills essential.

Responsibilities

• Assist in managing multiple branches and operations across Wescom's field of membership.
• Lead, coach and develop staff to perform transactions and open accounts.
• Educate team on promotions and referrals to drive growth and member engagement.
• Ensure compliance with audits, policies and service standards; travel to branches as needed.

Skills

Customer service

Staff coaching

Analytical skills

Communication

Education

High School diploma

Bachelor's Degree

Tools

Microsoft Office

Credit Union operating system

Job description

The Floater Assistant Manager at Wescom Central Credit Union supports operations across multiple branches, guiding staff to deliver signature member experiences. You will oversee transactions, memberships, and loan processes while ensuring audit compliance and adherence to Wescom standards.

You will drive staff development, promote product knowledge through marketing campaigns, and manage referrals to achieve branch growth goals, with travel across Wescom's California branches as needed.