Account Associate: Customer Success & Growth Advocate

Malloryismyagent; Tennessee; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Mallory Pfingstler - State Farm Agent in Smithville, TN is seeking an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, helping clients with policy changes and inquiries while contributing to a collaborative team environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills are required.
• Experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Job description

Mallory Pfingstler - State Farm Agent in Smithville, TN is seeking an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, helping clients with policy changes and inquiries while contributing to a collaborative team environment.