Multi-Line Representative - State Farm Agent Team Member

Cindypuckett; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

A local insurance agent team is seeking a Multi-Line Representative to provide excellent customer service and foster relationships within the community. This role requires strong communication and organizational skills, supporting daily operations while helping customers find the best insurance solutions. You will engage with clients in a fast-paced environment focused on making a positive impact. Salary ranges from $45,000 to $65,000 per year, with additional benefits available.

Qualifications

• Effective written and verbal communication skills are essential.
• Strong organizational skills with attention to detail are crucial.
• Experience in a fast-paced job environment is necessary.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Comfortable working in a fast-paced environment

Prior experience in customer service, business support, or insurance preferred

Education

Necessary state insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time, Hermitage, TN 37076.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

Who You Are

• You’re the person people call first when life goes sideways – calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Hermitage, TN 37076.

At Cynthia Puckett - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $45,000.00 - $65,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.