Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

An independent insurance agency in Hermitage, TN is seeking a Multiline Representative. This role involves assisting customers with their insurance needs, building relationships, and supporting daily office operations. Candidates must have effective communication skills and experience in customer service. The position offers a competitive salary of $45,000 - $65,000 per year, and the agency values personal growth and teamwork. Ideal for those looking for a fulfilling career in insurance.

Qualifications

• Must possess strong communication skills and attention to detail.
• Experience in a customer service role is preferred.
• Ability to multitask and stay organized in a dynamic environment.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers.
• Support office operations like documentation and scheduling.
• Participate in community marketing efforts.
• Maintain accurate records to ensure customer satisfaction.
• Collaborate with team members to reach office goals.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Ability to work in a fast-paced environment

Customer service experience

Business support experience

Insurance familiarity

Education

Necessary state insurance licenses

Job description

Responsive recruiter

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Cynthia Puckett - State Farm Agent

if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address

Hermitage, TN 37076

At Cynthia Puckett - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $45,000.00 - $65,000.00 per year

Do you want a career and not just a job?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Cynthia Puckett - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in Hermitage.
• I have been a State Farm agent since 1996.
• We currently have 4 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.