Multi-Line Representative - State Farm Agent Team Member

Shantorra Owens - State Farm Agent; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health stipend

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Shantorra Owens - State Farm Agent in Memphis, TN is seeking a Multiline Representative to help customers understand needs and select suitable coverage across multiple lines. You’ll build trust, communicate clearly, and contribute to a supportive community-focused office.

The role supports daily operations, marketing efforts, and records management while collaborating with teammates to achieve office goals and deliver a consistent, high-quality customer experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities with attention to detail.
• Experience in customer service, business support, or insurance preferred; ability to obtain state licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service experience

Job description

Benefits:

• Health Stipend
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Shantorra Owens - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

Memphis, TN 38016

At Shantorra Owens - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.