Multi-Line Representative - State Farm Agent Team Member

Shawna Stump - State Farm Agent; Athens (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Disability insurance

Life insurance

Licensing support

Performance bonus

Salary competitive

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Shawna Stump - State Farm Agent in Athens, OH is seeking a customer-focused team member to help protect what matters most for clients. You will handle inquiries, build relationships, and support office operations while promoting community trust and service excellence.

The role provides licensing support, training, and opportunities for advancement within a small, community-driven agency. A flexible schedule and strong team culture support work-life balance.

Qualifications

• Clear written and verbal communication skills required.
• Strong organizational abilities with attention to detail.
• Experience in customer service or business support preferred.
• Must possess or obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in local marketing efforts to increase community awareness.
• Maintain accurate records and ensure consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer Service

Licensing

Team Collaboration

Job description

Benefits:

• Simple IRA
• Disability insurance
• Life insurance
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency opened in 2000 and is a close-knit team of three built on experience, service, and strong community ties. I’ve been with State Farm for over 32 years, starting my career in Auto Claims, which helped shape my passion for helping people during important moments in their lives.

I’m a graduate of Ohio State University and stay very active in the community. I serve on the Board of Directors for Habitat for Humanity and am involved with both the Rotary and local Chambers of Commerce.

For our team, we offer group life and disability insurance, PTO and paid holidays, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is supportive and purpose-driven. We work together to proactively help people and do what’s best for our customers. We’re looking for someone who is compassionate, community-minded, and genuinely cares about helping others—someone who thrives in a team environment and wants to make a meaningful impact.

…

Location Address: Athens, OH 45701

At Shawna Stump - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.