Multi-Line Insurance Advisor & Community Advocate

Shantorra Owens - State Farm Agent; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health stipend

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Shantorra Owens - State Farm Agent in Memphis, TN is seeking a Multiline Representative to help customers understand needs and select suitable coverage across multiple lines. You’ll build trust, communicate clearly, and contribute to a supportive community-focused office.

The role supports daily operations, marketing efforts, and records management while collaborating with teammates to achieve office goals and deliver a consistent, high-quality customer experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities with attention to detail.
• Experience in customer service, business support, or insurance preferred; ability to obtain state licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service experience

Job description

Shantorra Owens - State Farm Agent in Memphis, TN is seeking a Multiline Representative to help customers understand needs and select suitable coverage across multiple lines. You’ll build trust, communicate clearly, and contribute to a supportive community-focused office.

The role supports daily operations, marketing efforts, and records management while collaborating with teammates to achieve office goals and deliver a consistent, high-quality customer experience.