Account Associate - State Farm Agent Team Member

Sunnyhallinsurance; Knoxville (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competititve salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Knoxville seeks an Account Associate - State Farm Agent Team Member to enhance customer relations and assist with policy management. The role involves managing customer accounts, processing claims, and ensuring effective communication. Ideal candidates will possess strong organizational skills and experience in insurance. This full-time position offers competitive salary, health benefits, and opportunities for advancement in a supportive environment.

Qualifications

• Attention to detail in managing customer accounts.
• Ability to assist with policy changes and inquiries.
• Previous experience in insurance preferred.

Responsibilities

• Manage customer accounts and update database.
• Assist customers with policy inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Knoxville - TN

Replies within 24 hours

Responsive recruiter Replies within 24 hours

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remember—my dad was a State Farm agent for 45 years, and after graduating, I began my career working in his office. That experience shaped everything about the way I run my own agency today. My husband is also a State Farm agent, and we stay very active with our family. We have triplets who are now in college, along with two younger kids. Outside the office, you’ll usually find me gardening, scuba diving, reading, or getting a good workout in—it keeps me grounded and energized. I offer health benefits and a life insurance policy for my team, and I care deeply about maintaining a supportive, drama-free workplace. I’m looking for someone with a strong work ethic—someone who is dependable, coachable, trustworthy, and team-oriented. Integrity matters here, and so does working well with others. If you share those values and want to grow in a meaningful career, you’ll fit right in.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Sunny Hall Snoeyenbos - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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