Multi-Line Representative - State Farm Agent Team Member

Ozzie Gutierrez Holden - State Farm Agent; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Ozzie Gutierrez Holden - State Farm Agent in Knoxville, TN is seeking a motivated individual to join the team. The role involves communicating with customers, supporting office operations, and participating in community marketing efforts. Ideal candidates have strong communication skills and prior experience in customer service or business support.

The agency offers a relaxed office culture, competitive salary, and benefits such as health and dental coverage, PTO, and opportunities for advancement.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Strong attention to detail is required.
• Experience in customer service or insurance is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations and documentation.
• Participate in community marketing efforts.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service or business support

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About our Agency

I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and we’re excited to continue growing as we build the office together.

I’m fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While we’re still building our community involvement, we’re committed to becoming a positive presence in the area as we grow.

We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive—I’m not a micromanager, and I’m looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Location

Knoxville, TN 37917

At Ozzie Gutierrez Holden - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.