Multi-Line Representative - State Farm Agent Team Member

Loc Vo; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Loc Vo is seeking a customer service representative in Chicago, IL to support daily operations and foster relationships with customers. The ideal candidate will excel in communication, organizational skills, and thrive in a fast-paced environment. Responsibilities include understanding customer needs, maintaining records, and collaborating with team members. The position offers various benefits such as health insurance, training, and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills are essential.
• Strong organizational abilities with attention to detail are required.
• Prior experience in customer service or business support preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Customer service experience

Business support experience

Insurance knowledge

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Location: Chicago, IL 60622

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.