Multi-Line Representative - State Farm Agent Team Member

State Farm; Rochelle (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Rochelle agency in Rochelle, IL seeks a proactive team member to help customers protect what matters most. The role emphasizes relationship building, product knowledge, and dedicated support for daily office operations.

You will assist with customer inquiries, schedule follow-ups, and contribute to marketing efforts while maintaining accurate records and ensuring a consistent customer experience. A collaborative, growth-oriented team environment awaits.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Insurance license

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

Since opening the agency in 2010, we've built a team-oriented environment focused on helping customers protect what matters most while creating opportunities for professional growth and success. Before becoming a State Farm agent, I spent more than 20 years as a Retail Store Manager, where I learned the importance of leadership, customer service, accountability, and developing strong teams.

Family is a big part of my life. I have two sons and enjoy spending time with them whenever I can. Outside of work, you'll often find me golfing, traveling, enjoying the outdoors, or participating in activities with the local Tri-County Snowmobile Club.

Giving back to the community is also important to me. Our agency proudly supports local charity events and community initiatives, and we believe in making a positive impact both inside and outside the office.

Our culture is productive, collaborative, and built on teamwork. We work together to achieve goals, support one another, and create an environment where everyone has the opportunity to grow and succeed. We're looking for individuals who are motivated, goal-oriented, and eager to contribute to the team's success. The people who thrive here are self-starters who take initiative, bring a positive attitude, and enjoy working as part of a team.

Location Address

Rochelle, IL 61068

At Shane Huber - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.