Multi-Line Representative - State Farm Agent Team Member

Jennifer Warren - State Farm Agent; Northbrook (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Jennifer Warren - State Farm Agent in Northbrook, IL as a Customer Service Representative. Engage with customers, assisting them in understanding product offerings while supporting daily office operations. We're seeking upbeat personalities who thrive in a supportive, team-oriented atmosphere.

Qualifications include strong communication skills and preferred experience in customer service or insurance. Enjoy a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Education

State insurance license

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2002 after building a long career with State Farm that began in 1990, including time as an Agency Field Specialist. That experience gave me a strong foundation in the industry and a true appreciation for what it takes to build an office that supports both customers and team members the right way.

Our office culture is truly close-knit and family-style, and we’re looking for outgoing, upbeat, positive “sunshine” personalities who love talking to people and bringing great energy to the team. If you’re someone who enjoys a supportive environment where you can build relationships and feel appreciated, you’ll fit right in here.

Location

Northbrook, IL 60062

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.