Multi-Line Representative - State Farm Agent Team Member

Smyerinsurance; Charleston (WV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Smyerinsurance, a State Farm agency in Charleston, WV, is seeking a Multi-Line Representative to support customer relationships, provide product information, and assist in daily office operations. Ideal candidates showcase strong communication skills, attention to detail, and prior experience in customer service or insurance. Enjoy benefits like health insurance and a relaxed work culture while contributing to meaningful support for the community. Compensation ranges from $60,000 to $75,000 per year, reflecting the agency's commitment to its employees.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Comfortable working in a fast-paced environment.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Education

Necessary state insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Charleston - WV

Location Address Charleston, WV 25387

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About our Agency I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent‑A‑Car, where I built a strong foundation in customer service, teamwork, and performance‑driven environments. I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun. For our team, we offer PTO, a Simple IRA, and health benefits. When team goals are met, we also enjoy extended holiday time off, giving everyone a chance to recharge and spend more time with family. Our office culture is very relaxed and supportive, but we still focus on doing great work for our customers. We’re looking for someone who listens well, builds strong rapport with customers, is coachable, and takes action. If you’re looking for a laid‑back environment where you can grow and be part of a small, supportive team, this could be a great fit.

At David Smyer - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $60,000.00 - $75,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.