Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Charleston (WV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Charleston, WV is seeking a dedicated individual to enhance customer relationships and support daily operations. The role requires strong communication skills, experience in customer service, and the ability to work in a fast-paced setting. Responsibilities include maintaining customer records, assisting with marketing efforts, and collaborating with a small team to achieve office objectives. Compensation ranges from $60,000 to $75,000 per year, with benefits including health insurance and a flexible schedule.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication skills

Organizational skills

Customer service experience

Detail-oriented

Ability to work in fast-paced environment

Job description

About Our Agency

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent‑A‑Car, where I built a strong foundation in customer service, teamwork, and performance‑driven environments.

Location: Charleston, WV 25387

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $60,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.