Account Representative - State Farm Agent Team Member

Smyerinsurance; Charleston (WV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Charleston, WV, is seeking an Account Representative to manage customer relations and support agency operations. In this full-time role, you will help customers with insurance products, maintain records, and provide timely assistance. Ideal candidates will have interpersonal skills and some experience in customer service or sales. The position offers a competitive salary ranging from $60,000 to $75,000 per year, along with benefits like health insurance and flexible scheduling.

Qualifications

• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Account Representative - State Farm Agent Team Member

Full Time in Charleston - WV

Replies within 24 hours

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent‑A‑Car, where I built a strong foundation in customer service, teamwork, and performance‑driven environments.

I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.

For our team, we offer PTO, a Simple IRA, and health benefits. When team goals are met, we also enjoy extended holiday time off, giving everyone a chance to recharge and spend more time with family.

Our office culture is very relaxed and supportive, but we still focus on doing great work for our customers. We’re looking for someone who listens well, builds strong rapport with customers, is coachable, and takes action. If you’re looking for a laid‑back environment where you can grow and be part of a small, supportive team, this could be a great fit.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for David Smyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation

$60,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.