Multi-Line Representative - State Farm Agent Team Member

John Wheeler - State Farm Agent; Campbell (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Tuition assistance

Free food & snacks

Company parties

Job summary

A local insurance agency in Campbell, CA seeks a Multiline Representative to support customer needs and foster relationships. Candidates should have excellent communication skills and strong organizational abilities. Responsibilities include assisting customers with product information, supporting office operations, and promoting community awareness. This role offers unique opportunities to make a positive impact while growing your career.

Qualifications

• Proven communication skills are essential for interacting with customers.
• Must have strong organizational skills and attention to detail.
• Experience in customer service or insurance is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations and documentation.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for customer interactions.
• Collaborate with team members to achieve objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Education

Necessary state insurance licenses

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off
• Tuition assistance

You May Be a Great Fit as a Multiline Representative at John Wheeler - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Campbell, CA 95008

At John Wheeler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.