Multi-Line Representative - State Farm Agent Team Member

Johnmarcelli; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

John Marcelli - State Farm Agent in Albuquerque is seeking a Multiline Representative who is dedicated to providing excellent customer service. You'll help clients protect what matters most while building relationships and guiding them through their needs.

Ideal candidates will have effective communication skills and thrive in a fast-paced environment. Join a team that values integrity, care, and positive impact within the community.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers.
• Support daily office operations including documentation.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Paid time off

You May Be a Great Fit as a Multiline Representative at John Marcelli - State Farm Agent if:

• You're the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on people around you.
• You're a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Albuquerque, NM 87111

At John Marcelli - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.