Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Campbell (CA); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Job summary

A local insurance agency in Campbell is looking for a Customer Service Representative to join their team. The ideal candidate will have excellent communication skills and an eye for detail to provide exceptional customer experiences. Responsibilities include answering inquiries, processing insurance claims, and assisting with policy changes. This role offers a competitive salary and a fun, challenging work environment focused on training and advancement opportunities.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with John Wheeler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• 401(k)
• Company parties
• Competitive salary
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $54,000.00 - $75,000.00 per hour

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then John Wheeler - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our office is located in Campbell.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.