Multi-Line Manager - State Farm Team Member

Colton Kantola - State Farm Agent; Muskegon (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

Bonus based on performance

Company parties

Competitive salary

Paid time off

Parental leave

Training & development

Job summary

Colton Kantola - State Farm Agent in Muskegon, MI is seeking a proactive Multiline Manager to guide customers through insurance and financial product options and to coordinate office operations. You will help review offerings and drive cross-sell initiatives while supporting team and community outreach.

The role focuses on relationship-building, performance tracking, and collaboration with teammates to grow the agency and better serve clients in the local community.

Qualifications

• Experience in the insurance industry with cross-sell results.
• Strong communication and leadership abilities.
• Experience managing or coordinating in a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Engage with customers to discuss product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas.
• Monitor performance metrics and support marketing efforts.
• Contribute to team development through communication and coaching.
• Participate in community activities to build local awareness.

Skills

Insurance industry experience

Cross-sell results

Communication skills

Leadership abilities

Organization & prioritization

Customer service coordination

State license readiness

Job description

Benefits

• Profit sharing
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

You May Be a Great Fit as a Multiline Manager at Colton Kantola - State Farm Agent If:

• You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and are dedicated to providing excellent service while supporting outreach initiatives that strengthen local relationships.
• You're a natural relationship-builder who earns trust quickly, whether guiding customers, collaborating with teammates, or contributing to team development.
  You listen first, then guide, helping customers feel understood while coordinating daily operations and supporting marketing and cross-sell efforts.
• You're motivated by goals and growth and can turn insights from customer interactions and performance metrics into confident decisions that drive agency success.

Location Address

Muskegon, MI 49445

At Colton Kantola - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the agency through relationship management, outreach, and team coordination.

Primary Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications

• Experience in the insurance industry with proven cross-sell results
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation

• Base Salary
• Commission