Multi-Line Representative - State Farm Agent Team Member

Colton Kantola - State Farm Agent; Muskegon (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Advancement opportunities

Paid time off

Profit sharing

Training & development

Job summary

Colton Kantola - State Farm Agent in Muskegon, MI seeks a Multiline Representative to assist customers across multiple product lines, build relationships, and support community outreach. You will understand customer needs, provide product information, and help develop lasting plans that protect what matters most.

Ideal candidates communicate clearly, stay organized in a fast-paced environment, and are motivated by growth and service.

Qualifications

• Clear written and verbal communication
• Strong organizational abilities with attention to detail
• Experience in customer service or insurance preferred

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Customer service

Needs-based selling

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

You May Be a Great Fit as a Multiline Representative at Colton Kantola - State Farm Agent

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

Muskegon, MI 49445

At Colton Kantola - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.