Insurance Customer Care Specialist - Flexible Schedule

Kelli Kerton - State Farm Agent; Clive (IA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kelli Kerton - State Farm Agent in Iowa is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and support community clients. You will engage with customers, coordinate with the agent team, and help families secure the protections they need.

You will build relationships, maintain records, and contribute to a friendly, growth-oriented agency culture that values balance and community involvement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer inquiries and requests from customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Kelli Kerton - State Farm Agent in Iowa is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and support community clients. You will engage with customers, coordinate with the agent team, and help families secure the protections they need.

You will build relationships, maintain records, and contribute to a friendly, growth-oriented agency culture that values balance and community involvement.