Multi-Line Casualty Claims Specialist

Berkley; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Berkley One is seeking a Casualty Claims Adjuster to join our team. The role covers Property, Liability, Injury and Auto Physical Damage claim handling with moderate complexity, emphasizing quality, timely resolution and excellent service.

You’ll work with self-direction, strong organizational and time-management skills, and collaborate with agents and policyholders to resolve claims while upholding Berkley’s standards of integrity and service. Hybrid work options are available.

Qualifications

• Bachelor's degree or equivalent work experience.
• Property, Liability, Injury and Auto Physical Damage claim technical skills.
• Organizational skills; time management; self-direction.

Responsibilities

• Handle first- and third-party personal lines homeowners, liability, medical/PIP, third party BI and auto physical damage claims of moderate complexity as assigned
• Appropriately manage claims through coverage analysis, investigation, reserving and resolution
• Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
• Negotiate and convey claim settlements within authority limits
• Establish validity of claims submitted for payment through coverage research and contact with policyholders, claimants and outside parties
• Research and locate additional information and documentation to investigate, evaluate and properly resolve claims
• Write denial letters, Reservation of Rights and other correspondence
• Maintain an effective diary system and document claim file activities in accordance with established procedures
• Pro-actively manage file inventory to ensure timely resolution of cases
• Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
• Perform administrative functions such as expense accounts and time off reporting as required

Skills

Property, Liability, Injury, Auto PD

Organizational skills

Time management

Self-direction

Exceptional customer service

Coverage analysis

Investigation

Reserving

Claim resolution

Negotiation

Coverage research

Claim file documentation

File inventory management

Education

Bachelor's degree or equivalent work experience

Job description

Berkley One is seeking a Casualty Claims Adjuster to join our team. The role covers Property, Liability, Injury and Auto Physical Damage claim handling with moderate complexity, emphasizing quality, timely resolution and excellent service.

You’ll work with self-direction, strong organizational and time-management skills, and collaborate with agents and policyholders to resolve claims while upholding Berkley’s standards of integrity and service. Hybrid work options are available.