Auto Claims Specialist – Casualty & Recovery

W. R. Berkley Corporation; Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Berkley Small Business Solutions (BSB) is seeking a Claims Representative to handle low‑complexity auto claims with a focus on timely resolution and excellent customer service. You will work closely with insureds, independent adjusters, appraisers, and internal teams to determine liability and coverage.

The role requires 1+ year casualty claim experience, strong communication skills, and a willingness to obtain multi‑state adjuster licenses within 90 days of hire. Travel is expected infrequently.

Qualifications

• 1+ years of casualty claim handling experience.
• Willingness to obtain independent adjuster licenses (multi-state) within 90 days of hire.
• Travel may be required (estimated <5%).

Responsibilities

• Handle low-complexity claims involving auto-related damages and liability.
• Maintain timely communication with insureds and stakeholders.
• Collaborate with vendors for appraisals and evaluations of damages.
• Apply policy information to loss facts to assess coverage.
• Communicate coverage decisions to insureds and stakeholders.
• Ensure compliance with jurisdictional reporting requirements and reserves.

Skills

Casualty claims

Customer service

Communication

Microsoft Office

Education

College degree preferred or equivalent

Tools

Microsoft Office

Job description

Berkley Small Business Solutions (BSB) is seeking a Claims Representative to handle low‑complexity auto claims with a focus on timely resolution and excellent customer service. You will work closely with insureds, independent adjusters, appraisers, and internal teams to determine liability and coverage.

The role requires 1+ year casualty claim experience, strong communication skills, and a willingness to obtain multi‑state adjuster licenses within 90 days of hire. Travel is expected infrequently.