Multi-Family Property Operations & Leasing Assistant

Harbor Group Management Company; Arlington (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Harbor Group Management Company is seeking an Assistant Property Manager to support the day-to-day operations of a multifamily community in Arlington, TX. You will assist with rent collection, leasing, financial reporting, and resident relations, ensuring smooth property operations and resident satisfaction.

The role emphasizes on-site oversight, collaboration with maintenance, and use of Yardi/OneSite/MRI for records.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
• Proficiency in social media platforms is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Valid driver’s license required (for operating golf carts if applicable).

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Shop competitive properties regularly to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through excellent customer service and proactive communication.
• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.
• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.
• Assist in training and supervising property staff, delegating tasks as appropriate.
• Maintain open communication with ownership/management and provide community performance updates as needed.

Skills

Organizational skills

Communication skills

Customer-service oriented

Multitasking

Teamwork

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Property Management Software

G/L postings

SODA (Security Deposit Accounting)

Social media management (optional)

Job description

Harbor Group Management Company is seeking an Assistant Property Manager to support the day-to-day operations of a multifamily community in Arlington, TX. You will assist with rent collection, leasing, financial reporting, and resident relations, ensuring smooth property operations and resident satisfaction.

The role emphasizes on-site oversight, collaboration with maintenance, and use of Yardi/OneSite/MRI for records.