Multi-Facility Procedure Scheduler | Patient Experience

Trinity Health; Pleasant Valley Township (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Trinity Health in Iowa is seeking a Scheduler to coordinate inpatient and outpatient procedures across multiple facilities, ensuring efficient use of provider schedules and clear communications with patients and physicians.

You will handle preauthorization, manage clinic schedules to boost patient experience and productivity, triage calls, and notify patients of appointment details, with emphasis on accuracy and adherence to insurance requirements.

Qualifications

• High school diploma or equivalent is required.
• 2 years of experience in a medical or healthcare setting is required.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.
• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.
• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.
• Adapts to various changes and updates various scheduling systems promptly.
• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Education

High school diploma or equivalent

Job description

Trinity Health in Iowa is seeking a Scheduler to coordinate inpatient and outpatient procedures across multiple facilities, ensuring efficient use of provider schedules and clear communications with patients and physicians.

You will handle preauthorization, manage clinic schedules to boost patient experience and productivity, triage calls, and notify patients of appointment details, with emphasis on accuracy and adherence to insurance requirements.