Multi-Duty Receptionist - Upper Cumberland Family Physicians

Summit-Medical-Group,-P.l.l.c.; Cookeville (TN); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package

Descrizione del lavoro

Upper Cumberland Family Physicians, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist to join their on-site team in Cookeville, TN. This is a full-time role supporting busy front desk operations within a premier medical network.

You will greet patients, answer calls, verify information, schedule appointments, collect copays, and coordinate lab work while delivering excellent customer service.

Competenze

• High School Diploma or equivalent required.
• Strong communication, attention to detail, time management and organization are essential.
• Ability to listen actively and collaborate with teammates.

Mansioni

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates information, performs registration and collects copays.
• Assists patients with ambulatory difficulties and is customer service oriented.
• Appointment scheduling, referrals, and pre-certifications.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: dependable and timely; notifies supervisor 2 weeks in advance for time off.
• Cooperates with coworkers and attends meetings as required.
• Performs related work as assigned.

Conoscenze

Phone etiquette

Customer service

Communication skills

Time management

Organization

Active listening

Teamwork

Formazione

High School Diploma

Descrizione del lavoro

Multi-Duty Receptionist - Upper Cumberland Family Physicians

Job Category: Front Office

Requisition Number: MULTI002562

• Posted : October 3, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Cookeville, TN 38501, USA

Description

Upper Cumberland Family Physicians, a division of Summit Medical Group, has a need for an experienced Multi - Duty Receptionist to join their passionate, authentic, and growing team of professionals. * The ideal candidate must be both professional and friendly and enjoy working with the patients and their families.

This is a Full-time opportunity.

Responsibilities: (List does not include all duties assigned):

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
• Cooperates and helps coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Performs related work, as assigned.

Full Benefits Package available including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!

Education:
High School Diploma, or equivalent, required.

Experience:

• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
• Ability to build trust through active listening and collaboration, while being humble and people smart.
• Team-first mindset with a desire to help others and is motivated by pursuing excellence.

Prefer one year experience in a medical office setting.

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.