Multi-Club Leader: Drive Growth & Member Experience

Planet Fitness; Port Reading (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Paid time off

Training & development

Employee discounts

Opportunities for advancement

Flexible schedule

Competitive salary

Job summary

Planet Fitness is seeking a senior leader to oversee multiple clubs in New Jersey, guiding Club Managers and supporting growth and operational excellence. You will drive member satisfaction, sales, and brand adherence across the portfolio, while developing leadership talent and ensuring safe, welcoming environments for all members.

The Multi-Club Manager role requires strategic thinking, strong communication, and hands-on execution to deliver consistent profitability and a best-in-class member

Qualifications

• Previous management experience in fitness, retail, hospitality, or sales-driven settings.
• Proven ability to lead, coach, and develop employees.
• Strong organizational and time-management skills.
• Excellent communication and problem-solving abilities.
• Ability to travel between multiple Planet Fitness locations and work flexible hours.

Responsibilities

• Provide leadership and direction to Club Managers and Assistant Managers across multiple locations.
• Establish clear expectations, goals, and performance standards for each club.
• Conduct regular club visits, operational walkthroughs, and leadership meetings.
• Coach, mentor, and develop managers to strengthen the leadership bench.
• Identify high-potential employees and assist with succession planning and career development.
• Address performance issues promptly and work with senior leadership and Human Resources when corrective action is necessary.
• Ensure clubs operate according to Planet Fitness policies, procedures, and brand standards.
• Monitor daily operations, staffing levels, scheduling, opening and closing procedures, and overall club execution.
• Ensure clubs maintain a clean, safe, welcoming, and Judgment Free environment.
• Review operational reports and identify trends requiring corrective action.
• Ensure compliance with safety, security, and company procedures.
• Ensure management teams consistently provide outstanding customer service.
• Reinforce the Judgment Free Zone philosophy and monitor member feedback.
• Coach managers on sales processes, lead follow-up, tours, promotions, and closing techniques.
• Analyze club performance and develop strategies to increase membership growth and revenue.
• Participate in interviewing, hiring, promotion, and termination decisions as appropriate.

Skills

Leadership

Coaching

Organization

Communication

Problem-solving

Travel

Flexible hours

Job description

Planet Fitness is seeking a senior leader to oversee multiple clubs in New Jersey, guiding Club Managers and supporting growth and operational excellence. You will drive member satisfaction, sales, and brand adherence across the portfolio, while developing leadership talent and ensuring safe, welcoming environments for all members.

The Multi-Club Manager role requires strategic thinking, strong communication, and hands-on execution to deliver consistent profitability and a best-in-class member