Multi-Center Scheduling Operations Lead (Healthcare)

Cortica; Los Angeles (CA); On-site; USD 60,177 - 75,222; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Paid holidays and wellness days

Tuition reimbursements for professional development

Life and disability insurance options

Job summary

Cortica is seeking a Scheduling Team Services Supervisor in Los Angeles to lead scheduling operations across various centers. The role involves overseeing Care Coordinators, ensuring adherence to SLAs, and fostering team collaboration. Candidates should possess strong problem-solving skills, a bachelor's degree, and 3 years of relevant experience. Cortica offers a comprehensive benefits package, including health insurance, 401(k) matching, and a compensation range of $60,177.78 - $75,222.22 based on skills and experience.

Qualifications

• 3 years of experience managing scheduling in ABA, DT, or medical services.
• Ability to multitask and manage various priorities effectively.
• Experience in nurturing collaborative team relationships.

Responsibilities

• Lead daily scheduling operations across multiple centers.
• Provide strategic guidance and address scheduling-related issues.
• Oversee schedule accuracy and adherence to Service Level Agreements (SLAs).
• Conduct performance reviews and support staff development.

Skills

Customer service orientation

Strong problem-solving skills

Outstanding communication skills

Understanding of scheduling principles

Team collaboration

Education

Bachelor's degree

Tools

Axon

Salesforce

Job description

Cortica is seeking a Scheduling Team Services Supervisor in Los Angeles to lead scheduling operations across various centers. The role involves overseeing Care Coordinators, ensuring adherence to SLAs, and fostering team collaboration. Candidates should possess strong problem-solving skills, a bachelor's degree, and 3 years of relevant experience. Cortica offers a comprehensive benefits package, including health insurance, 401(k) matching, and a compensation range of $60,177.78 - $75,222.22 based on skills and experience.