Multi-Brand Kitchen GM: P&L & Ops Leader

Wonder; New York (NY); Hybrid; USD 95,000 - 114,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Employee Stock

Employee Discount

Learning & Development

Job summary

Wonder seeks a General Manager to lead a multi-brand, multi-channel kitchen operation. You will own the local P&L, manage a blended on-site workforce, optimize labor and costs, and drive performance across dine-in, pickup, and delivery.

You’ll partner with finance, culinary, procurement, and logistics to grow the business and deliver exceptional guest experiences. Ideal candidates bring 3+ years of leadership in complex operations, strong KPI and F&B compliance focus, and a track record of

Qualifications

• At least 3 years of experience leading high-volume, complex operations.
• Demonstrated success in full P&L ownership, KPI management, and driving results.
• Comfortable in fast-paced, ambiguous environments and hybrid workforces.
• Proven ability to influence across finance, HR, logistics, culinary and partners.

Responsibilities

• Oversee day-to-day operations across kitchen, service, and fulfillment channels.
• Optimize labor, throughput, and service execution to meet business needs.
• Ensure compliance with labor laws, safety, and quality standards.
• Monitor inventory and waste; forecast demand and adjust workflows.
• Drive KPIs for guest experience, order accuracy, and financial performance.
• Manage partnerships and represent Wonder with brand partners and vendors.

Skills

People leadership

P&L ownership

Operations management

Cross-functional collaboration

High-volume operations

Education

Food Manager Certificate

Job description

Wonder seeks a General Manager to lead a multi-brand, multi-channel kitchen operation. You will own the local P&L, manage a blended on-site workforce, optimize labor and costs, and drive performance across dine-in, pickup, and delivery.

You’ll partner with finance, culinary, procurement, and logistics to grow the business and deliver exceptional guest experiences. Ideal candidates bring 3+ years of leadership in complex operations, strong KPI and F&B compliance focus, and a track record of