Multi-Branch Teller Specialist – Customer Care & Growth

Associated Bank - Corp; Madison (WI); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Diversity-focused ERGs

Competitive salaries

Employee stock purchase plan

Parental leave

Job summary

Associated Bank Area Teller Specialist is sought to deliver friendly service across multiple Madison-area branches. You will complete transactions accurately and assist customers with banking products and digital tools.

The role requires traveling to different branches, educating customers on services, and maintaining security and operational excellence. A high school diploma and teller experience are required, with growth opportunities within a supportive team.

Qualifications

• High School diploma or equivalent.
• 2+ years teller experience or equivalent cash-handling experience.
• Strong customer service, communication, and operational skills.
• Reliable transportation and the ability to travel between multiple branch locations as needed.
• Experience supporting operations across multiple branch locations.
• Experience identifying customer needs and making service or product referrals.
• Familiarity with digital banking tools and customer education.

Responsibilities

• Deliver friendly, accurate, and efficient service during customer banking transactions.
• Identify customer needs and refer opportunities to banking partners for additional financial solutions.
• Support teller operations and help maintain operational excellence across branch locations.
• Educate customers on available banking products, services, and digital banking capabilities.
• Resolve customer questions and concerns to ensure a positive banking experience.
• Process transactions in compliance with bank policies, procedures, and security standards.
• Service vault, ATM, and night deposit operations as assigned.
• Travel regularly to support staffing and operational needs across multiple branches within the district.

Skills

Customer service

Communication

Operational skills

Reliability

Education

High School diploma

Teller experience

Job description

Associated Bank Area Teller Specialist is sought to deliver friendly service across multiple Madison-area branches. You will complete transactions accurately and assist customers with banking products and digital tools.

The role requires traveling to different branches, educating customers on services, and maintaining security and operational excellence. A high school diploma and teller experience are required, with growth opportunities within a supportive team.