Multi-Agency Emergency Dispatcher (Police, Fire & EMS)

Regional 911 Intake Solutions; University City (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Hadley, MI seeks experienced Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. This role requires clear communication, prioritization under pressure, and coordination within a multidisciplinary team.

Responsibilities include processing requests for multiple agencies, verifying incident details, dispatching units, and maintaining records.

Qualifications

• High school diploma or equivalent is commonly required.
• Public safety credentials may be required depending on the assignment.
• Cross-training may be provided by some agencies.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline‑specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Hadley, MI seeks experienced Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. This role requires clear communication, prioritization under pressure, and coordination within a multidisciplinary team.

Responsibilities include processing requests for multiple agencies, verifying incident details, dispatching units, and maintaining records.