Multi-Agency Emergency Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; El Cerro Mission (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses in Cerro, NM. You will process calls, verify details, and route units across police, fire, and EMS networks.

Role requires clear communication, rapid prioritization, and the ability to manage multiple channels while adhering to training and authority. Training and rotation across assignments are common in this field.

Qualifications

• High school diploma or equivalent commonly required.
• Public safety credentials may be required depending on assignment.
• Cross-training within dispatch disciplines possible.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Prioritize and route calls according to procedures.
• Dispatch appropriate units per approved response plans.
• Coordinate incidents requiring multiple emergency services.
• Monitor radio traffic and unit availability.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Priority assessment

Multi-tasking

Public safety procedures

Education

High school diploma or equivalent

Dispatch credentials considered

Tools

Radio dispatch systems

Incident documentation

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses in Cerro, NM. You will process calls, verify details, and route units across police, fire, and EMS networks.

Role requires clear communication, rapid prioritization, and the ability to manage multiple channels while adhering to training and authority. Training and rotation across assignments are common in this field.