Public Safety Dispatcher - 24/7 Emergency Communications

Regional 911 Intake Solutions; Rio Rancho (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in La Madera, NM, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and dispatching units while following approved response plans.

The position requires a high school diploma or equivalent; some agencies offer cross-training and may require prior dispatch experience. Training and background checks apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications

Job description

Regional 911 Intake Solutions in La Madera, NM, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and dispatching units while following approved response plans.

The position requires a high school diploma or equivalent; some agencies offer cross-training and may require prior dispatch experience. Training and background checks apply.