MSP System Administrator: Client IT & Security Specialist

Solvere One; Sterling (VA); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

401K

PPO healthcare

Dental

Vision

Paid vacation

Résumé du poste

Solvere One is seeking System Administrators to support client environments, resolve complex issues, and implement secure IT solutions. Travel within Northern Virginia and the DC Metro area is required, and onsite support is common.

You will document resolutions and communicate effectively with clients, reporting to the CTO. Strong Windows, Mac, Office 365, and AD/GPO experience is essential, with familiarity in ConnectWise and cloud platforms a plus.

Qualifications

• Candidates should diagnose and resolve complex IT issues for client environments.
• Strong knowledge of Windows, macOS, and Office 365 administration.
• Ability to design and implement secure, stable solutions and document them.

Responsabilités

• Identify, diagnose, and resolve complex user and system problems.
• Provide onsite support at client offices and remote assistance when needed.
• Escalate and scope projects; communicate solutions to clients.
• Create detailed documentation of resolutions and maintain PSA records.
• Travel within Northern Virginia and DC Metro area as required.

Connaissances

Windows desktop support

Windows server

Mac OS support

Office 365 administration

Google Workspace administration

Mobile device support

MFA configuration

TCP/IP networking

AD and GPO

DNS/DHCP

Outils

ConnectWise Manage

ConnectWise Automate

IT Glue

Azure

AWS

Hyper-V

VMware

Cisco

Meraki

Sophos

Description du poste

Solvere One is seeking System Administrators to support client environments, resolve complex issues, and implement secure IT solutions. Travel within Northern Virginia and the DC Metro area is required, and onsite support is common.

You will document resolutions and communicate effectively with clients, reporting to the CTO. Strong Windows, Mac, Office 365, and AD/GPO experience is essential, with familiarity in ConnectWise and cloud platforms a plus.