MSP Platform & Automation Engineer

LeadingIT

Manteno (IL)

On-site

USD 80,000 - 95,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

Dental & Vision

Life insurance

401k match

Open PTO

Job summary

LeadingIT is seeking a Centralized Services Engineer in Manteno, IL to optimize MSP platforms and drive automation across RMM, PSA, backup, and security tooling. You will implement standardized configurations, build scripts, and monitor systems while reducing manual tasks.

Ideal candidates bring MSP tooling knowledge, strong troubleshooting, and a proactive mindset to improve operations and service delivery. This full-time role includes competitive compensation and benefits.

Qualifications

Experience administering MSP platforms (RMM/PSA, backup, endpoint protection, patching).
Strong scripting/automation skills to reduce manual tasks.
Knowledge of MSP tooling and service delivery workflows.
CompTIA A+/Network+/Security+ (2/3) or equivalent certifications.

Responsibilities

Administer and optimize core MSP platforms (RMM, PSA, backup, endpoints, patching).
Standardize configurations, policies, and workflows across clients.
Develop scripts and automation to boost efficiency.
Monitor platform performance and proactively resolve issues.
Maintain patching, security, and backup procedures.
Troubleshoot complex platform/tooling issues and document solutions.
Scale centralized tools to support consistent service delivery.
Maintain runbooks, SOPs, and technical docs.
Evaluate and implement tools to meet evolving needs.
Collaborate with technical and service teams for ops improvement.